Post Charter Survey – Sea Feedback

Name

First

Last

Charter Experience Overview

Did you feel the charter went well?

Team Effort

Did all departments functional well as one Crew?

Guest Interaction

Were the guests respectful?


0	1	2	3	4	5	6	7	8	9	10

Return Charter

On a scale of 1-10, would you welcome them again?

Guest Preference Sheets

Did the new Guest Preference Sheets work?

Which of the following was missing from the charter

How do you think the guests felt about:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
The itinerary	Very UnsatisfiedThe itinerary Very Unsatisfied	UnsatisfiedThe itinerary Unsatisfied	NeutralThe itinerary Neutral	SatisfiedThe itinerary Satisfied	Very SatisfiedThe itinerary Very Satisfied
The catering	Very UnsatisfiedThe catering Very Unsatisfied	UnsatisfiedThe catering Unsatisfied	NeutralThe catering Neutral	SatisfiedThe catering Satisfied	Very SatisfiedThe catering Very Satisfied
The accomodation	Very UnsatisfiedThe accomodation Very Unsatisfied	UnsatisfiedThe accomodation Unsatisfied	NeutralThe accomodation Neutral	SatisfiedThe accomodation Satisfied	Very SatisfiedThe accomodation Very Satisfied
Front of house service	Very UnsatisfiedFront of house service Very Unsatisfied	UnsatisfiedFront of house service Unsatisfied	NeutralFront of house service Neutral	SatisfiedFront of house service Satisfied	Very SatisfiedFront of house service Very Satisfied
Generally about their time onboard	Very UnsatisfiedGenerally about their time onboard Very Unsatisfied	UnsatisfiedGenerally about their time onboard Unsatisfied	NeutralGenerally about their time onboard Neutral	SatisfiedGenerally about their time onboard Satisfied	Very SatisfiedGenerally about their time onboard Very Satisfied

How can we improve?

To help us lean and improve, let us know how we can do better.

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