Sea feedback

Put Crew voices at the centre of your data gathering and
management strategy

The Yacht Industry is changing fast – social, political and cultural issues have raised crew expectations. Employers now need to consider a broader spectrum of human experience, working culture and wellbeing. Designed with both the MLC and ISM in mind we provide the perfect tool. From crew pulse surveys, and freeform feedback plus exit interviews and specific category questionnaires which are the best way to understand yacht culture and gain perspectives on critical yacht culture issues such as retention, burnout, rotation, wellbeing, diversity, salary, inclusion and parity. This is a live porthole into each yacht.

Designed to drive action, impact and change

actionable insights

Our targeted Crew pulse surveys and specific questionnaires are designed in conjunction with you and our team. That means, you get to bespoke the critical insights you need to build your data gathering, understanding and solutions that drive real change. Creating an environment that promotes cultural excellence, establishes fulfilled Crew who are working together for a common goal abroad your Yacht. Sea Feedback will enabled you to be “On Watch” for the Yacht from afar and spot issues arising in real time ready to make significant progress in Crew safety, self regulation, engagement and retention. “We are now able to act quickly on matters we know are important to Crew and the Yacht.”

Service Highlights

Secure Private Crew Feedback

Crew Attitude Pulse Surveys

Holistic Crew Culture Overview

Expert Yacht Industry-Focused analysis

anonymised reporting and issue escaltion

Crew Listening and Engagement Solutions

Best Practice HELM Alignment

Early Warning Issue Reporting

Crew Leadeship and career Development

Secure Online Policy Repository

SECURE PRIVATE CREW FEEDBACK

CREW ATTITUDE PULSE SURVEYS

HOLISTIC CREW CULTURE OVERVIEW

EXPERT YACHT INDUSTRY-FOCUSED ANALYSIS

ANONYMISED REPORTING AND ISSUE ESCALTION

SECURE ONLINE POLICY REPOSITORY

CREW LISTENING AND ENGAGEMENT SOLUTIONS

BEST PRACTICE HELM ALIGNMENT

EARLY WARNING ISSUE REPORTING

CREW LEADESHIP AND CAREER DEVELOPMENT

Culture & Talent Retention

Understand the root of your Culture and Talent Retention Troubles

A diagnostic survey of can offer up details that promote high crew turnover, these can be deployed to your Crew within hours, with results reported swiftly upon survey close. More importantly the FreeForm Feedback will be constantly taking the temperature of Culture onboard. You witness progress and positives and can be quick to alter the negatives before they have a profound impact. This is safeguarding and trouble shooting at the highest levels, whilst also integrating leadership and management skills on a daily basis for Crew. Crew Culture which is the key to retention.

Discover your cultural
vulnerabilities or take the pulse
after an incident to safeguard
or simple post charter
experiences. So much to ask,
so much to learn.

Crew Expectations

Your Crew’s expectations are increasing. Are you meeting them?

Owners and Management – have a lot on their mind these days: With the visibility issues, Union Memberships, greater Litigation, Safeguarding Mental Health and Wellbeing and more. Crew need management and leadership that better understand and support a broader range of human experience and attaining their career goals. But it can be challenging for Anyone to sort through the issues and find a path forward. Understanding the whole Crew Culture experience onboard makes it easier.

Crew Experience

Understand and improve the full Crew experience, both onboard and ashore.

We offer a full suite of Crew engagement solutions across the whole Crew experience including culture, health and wellbeing, continued professional development, benefits, diversity, parity and roational work, career development. Our Industry focused combination of Crew survey data, Crew engagement software and data recording makes us unique and in a position to help solve your toughest human element challenges.

Your Crew expectations are increasing. Are you Self Regulating Employers?

Management have a lot on their mind these days: Burnout, retention, rotational working, salary, health and wellbeing, financial wellbeing and more. Crew need management that better understand and support a broader range of human experience and wellbeing. But it can be challenging for management to sort through the issues and find a path forward. Especially if they never ask!

Come and join our push for excellence and enjoy a
long-standing partnership with Sea Feedback and
benefit greatly from the expert guidance and support
we provide for our engagement and listening
strategies.”

Sea Feedback can help

Human interaction is at the heart of what we do.

Global satellite internet has transformed the communications ecosystem on yachts, enabling crew members to connect to our platform 24/7 via their mobile devices. While our secure private feedback network is the backbone of our system, as a people-focused workplace tool designed to value and prioritise crew experience, we understand that crew feedback is not just algorithmic data.

That is why our trained analysts review all incoming feedback in real-time, providing the insight and expertise necessary to ensure that the crew members feel valued and that the best outcome is delivered on an individual Crew member and Yacht basis.

Stay Connected

UnderstandING the whole Crew experience MAKES IT EASIER.

Understand and improve the full Crew experience, both onboard and ashore. We offer a full suite of Crew engagement solutions across the whole Crew experience including culture, health, financial wellbeing, career, education, benefits, rewards, wellbeing, diversity, equity and inclusion, flex/hybrid work, career development, organisational culture and engagement. Our Industry focused combination of Crew survey data, Crew engagement software and superior advice makes us unique and in a position to help solve your toughest human element challenges.